If you are in an industry that requires a large amount of field service, it is essential that your work be impeccable. If your work is highly technical, this can be a lot of pressure. Wouldn’t you love a way to simplify your job, while also increasing accuracy? In addition to our Internet Marketing services, Brickyard Marketing is proud to offer field service mobility applications designed for use with the iPad and iPhone. A few weeks ago we did a post about making things easier for customers with the consumer app, but the field service mobility takes simplification to a whole new level.

The field service mobility app is strictly for business use, with a number of great features. With a simple touchscreen interface, this app can help service technicians in every step of their job. Consider a typical day on the job, which begins with checking appointment schedules. The field service mobility app can not only provide a list of each technician’s appointments, but even has maps and GPS capabilities to ensure that the tech can easily and promptly arrive at their destination.

Once they have arrived on the job, the app can provide product manuals, photos and diagrams, display tolerance ranges, ideal values, safe minimums and maximums, and can even walk the technician through complex diagnostic procedures to ensure that the job is done right. In addition, the app can collect customer signatures, display work orders, and even generate price quotes. Working in an area that doesn’t have WiFi or a 3G/4G signal? Don’t worry. Our apps feature an offline mode, allowing the technician to do the work, which will be synchronized to the main office database the very next time the device gets a signal and goes online.

Aside from the benefits it provides to service technicians, it also allows for simplified operations and employee management for the main office. At the push of a button managers can see each of their technician’s current locations, see all of their work orders, and process any information and data which the tech has provided for processing. These apps are ideal for a number of residential and commercial service industries. Those working in the HVAC industry find this app especially useful. Please contact us today to learn more about this great mobile application and how it can be applied to your specific business.

We offer iPad/iPhone custom application development designed specifically with your business and customers in mind. Our consumer apps are ideal for HVAC clients wanting to simplify service for customers by putting access to services, literally, in the palm of their hand. With hundreds of thousands of apps available in the Apple App Store, shouldn’t it make sense that this is an area where you need to represent your business?

Our consumer apps put all of your information in one place, conveniently stored on your customer’s phone for easy access. Consumers can retrieve your contact information, schedule service, and even turn on automatic reminders for preventative maintenance and air filter changes. After a consultation with one of our designers, we will create an app that is conducive with your brand image and website design to ensure that your app looks professional and attractive in the eyes of consumers.

Brickyard Marketing is your one stop shop for Internet and Mobile Marketing endeavors. In addition to the consumer apps, we can create field service and mobility apps designed specifically for your technicians. Check back in the coming weeks for more information on this exciting product. In the meantime, consider your customers and how a custom app can help you stay ahead of your not-so-tech-savvy competition. While it may not be ideal for lead generation, it may just be the key to customer retention that you have been looking for.

Sources:

¹CRN Magazine; http://www.crn.com/news/client-devices/232602828/apple-new-ipad-had-record-weekend.htm

Brickyard Marketing has built the company on providing our core values to achieve the best Internet Marketing, iPad App Development & Call Answering services we possibly can to every customer. Our Servant Leadership business model allows us to conduct the ultimate customer service, maintain relationships, ongoing education & provide excellent results.

If you missed the episode of Undercover Boss with CEO & Chairwoman of The Dwyer Group, Dina Dwyer-Owens  or Faith Brown as she goes by on the show, then CLICK HERE to see exactly what we are talking about regarding values. Dina & The Dwyer Group display a perfect example of what it means to live, breathe, respect & serve the company values day in & day out to be & remain successful. We can thank the late Don Dwyer, Sr. for implementing & enforcing those values to become one of the largest and most admired franchise organizations in the world. If you get a chance read his book, “Target Success”, and be inspired regardless of your background or education.

“I don’t see you for what you are,” Don would tell his associates. “I see you for what you could be.”
- Don Dwyer, Sr.

OUR COMPANY VALUES:
Respect
…Our Faith
…Our Clients
…Our Team
…Our Efforts

Provide
…Excellence Customer Service
…Compassion
…Education
…Top Notch Service
…Innovative Marketing Ideas
…100% Honesty & Integrity

Brickyard Marketing is preparing for a serious makeover. After listening to our clients from the Enterprise level down to our roots, the small business owners, one thing kept coming up. “Do you guys do________as well as Websites, PPC Ad Management and SEO?” That blank space can be filled with Blogging, Social Media, Email Marketing, iPad Apps….and the answer now is renowned YES! We have created strategic partnerships with other local, reputable firms to now be able to offer every tool in the online marketing belt to all of our clients, big or small. Stay tuned for plenty of tips, suggestions and “pilot” results from our newest services to help you determine how they will fit into your business initiatives.  “STOP! HAMMER TIME!”