If you are in an industry that requires a large amount of field service, it is essential that your work be impeccable. If your work is highly technical, this can be a lot of pressure. Wouldn’t you love a way to simplify your job, while also increasing accuracy? In addition to our Internet Marketing services, Brickyard Marketing is proud to offer field service mobility applications designed for use with the iPad and iPhone. A few weeks ago we did a post about making things easier for customers with the consumer app, but the field service mobility takes simplification to a whole new level.
The field service mobility app is strictly for business use, with a number of great features. With a simple touchscreen interface, this app can help service technicians in every step of their job. Consider a typical day on the job, which begins with checking appointment schedules. The field service mobility app can not only provide a list of each technician’s appointments, but even has maps and GPS capabilities to ensure that the tech can easily and promptly arrive at their destination.
Once they have arrived on the job, the app can provide product manuals, photos and diagrams, display tolerance ranges, ideal values, safe minimums and maximums, and can even walk the technician through complex diagnostic procedures to ensure that the job is done right. In addition, the app can collect customer signatures, display work orders, and even generate price quotes. Working in an area that doesn’t have WiFi or a 3G/4G signal? Don’t worry. Our apps feature an offline mode, allowing the technician to do the work, which will be synchronized to the main office database the very next time the device gets a signal and goes online.
Aside from the benefits it provides to service technicians, it also allows for simplified operations and employee management for the main office. At the push of a button managers can see each of their technician’s current locations, see all of their work orders, and process any information and data which the tech has provided for processing. These apps are ideal for a number of residential and commercial service industries. Those working in the HVAC industry find this app especially useful. Please contact us today to learn more about this great mobile application and how it can be applied to your specific business.





